About Aquatic Solutions, LLC.
4509 Metropolitan Ct. Suite D
Frederick, MD 21704
Phone: 301-371-7252
Fax: 301-874-1702
Aquatic Solutions, LLC was established in August 2001 by owner Matt Jackson. Matt began his career in the pool industry in 1993 working for a pool construction and service company. Finding that he enjoyed not only the challenges and opportunities the pool industry presented, but also the customer interaction, Matt started Aquatic Solutions soon after graduating college. Matt’s sole objective was to stand above the rest with more personal attention and quality service, so he took himself, his one van, and about 30 customers and went to work.
Word spread fast of the level of service and the fair prices so in 2002 he hired Joe Jackson and Tim Moss to accommodate the rapidly growing customer base. Joe is the Warranty Manager and specializes in heater repairs and automatic control troubleshooting, as well as training new employees. Tim is the Service Manager and aside from being an excellent technician he is also involved with the day to day operations of the business. With a growing business, in 2004 Matt hired office manager Natalie Ganley. Natalie is the friendly and knowledgeable voice heard when customers call Aquatic Solutions.
In 2003 we acquired a service agreement with one of the largest swimming pool builders in the Mid-Atlantic region, Maryland Pools. We are now the sole service provider for MD Pools new customers and warranty work in Montgomery County, Frederick County, and all points west. We actually have a few customers in Pennsylvania and parts of West Virginia.
One constant during our growth is the goal here at Aquatic Solutions. From day one it has been to provide customers with quality service from a company they can trust. We are adding new employees and growing every year, but our promise to our existing and future customers is to never stray from that goal.
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